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WhatsApp chatbot for business that answers, qualifies and books customers 24/7
Your customers already text on WhatsApp. Answer every one.
Cognitiva sets up a WhatsApp chatbot for business that works like a sales agent: it answers questions from your playbook, qualifies, books appointments and hands off to your team when needed.
Hola! Do you do birthday cakes for this Friday?7:15 PM
Hola! Yes, we do. How many people is it for, and any flavor in mind?7:15 PM
About 20 people, chocolate7:16 PM
Perfect, a chocolate cake for 20 is available for Friday pickup. Should I reserve it under your name?7:16 PM
Order reserved · team notified
Works with the tools your customers already use
- Google Calendar
- Gmail
- HubSpot
WhatsApp
Instagram
Google Calendar
Gmail
HubSpotWhy it works
A sales team that never sleeps
Replies in seconds
Every lead gets a real answer while they are still on your page.
Follows up for you
Quiet leads get the next message at the right time, until they reply.
Books on your calendar
Qualified leads pick a time and the appointment lands in Google Calendar.
Works 24/7
Nights, weekends and holidays. The agent never takes a night off.
Why Cognitiva
A WhatsApp chatbot for business that sells, not just routes
Most bots send a menu: press 1, press 2. Customers hate it. Our WhatsApp chatbot for business holds a real conversation and moves it toward a sale.
Real answers
Questions about prices, availability and policies are answered from your playbook, in plain language.
Qualification
It asks what you'd ask before quoting or booking, and skips leads that don't fit.
Bookings and orders
Appointments go to Google Calendar; orders and requests go to your team with all the details.
How it works
How we set up your WhatsApp chatbot for business
We handle the setup on the official WhatsApp Business platform. You don't need to learn any new software: you approve the playbook, test it with your own questions and we take care of the rest.
Your business number
We connect your WhatsApp Business number through the official platform, with your business name and profile.
Your playbook
Services, prices, hours, delivery or service area and common questions, approved by you.
Your tools
Google Calendar for bookings and HubSpot for leads, if you use them.
Live, then better
We review conversations and improve the answers every week.
In practice
WhatsApp chatbot for business vs. a basic auto-reply
Auto-reply
Says 'thanks, we'll get back to you'. The customer keeps shopping.
Menu bot
Makes the customer pick options until they give up or reach a human anyway.
AI sales agent
Understands the question, answers it, asks the next useful question and closes with a booking or order. That's what we build.
Who it's for
Who uses a WhatsApp chatbot for business
Any business where customers prefer to text: restaurants and bakeries, salons and barbers, clinics, home services, real estate and stores with local delivery.
Bilingual customers
The agent replies in English or Spanish, matching the customer.
High message volume
Busy hours stop meaning slow replies.
After-hours demand
Orders and bookings come in at night and on weekends. See the AI appointment setter.
What's included
What you get with a WhatsApp chatbot for business
Short answer: a WhatsApp number that answers like your best salesperson, at any hour. Here is what is included.
A WhatsApp chatbot for business on the official platform
We connect your number to the official WhatsApp Business platform, set your business profile and configure who on your team can see and take over conversations.
A WhatsApp chatbot for business trained on your playbook
Menu, services, prices, hours, delivery area, booking rules and frequent questions, in English and Spanish. The agent answers from what you approved and passes anything else to a person.
Weekly reviews
We read conversations, improve answers and send you a short summary: messages answered, orders and bookings, handoffs and new questions customers are asking.
Results from our clients
Two numbers our clients reported, comparing sales before and after working with Cognitiva:
A bakery
Sales grew 50% in the first six months working with Cognitiva.
An atelier
Sales grew 30% in the first five months working with Cognitiva.
WhatsApp chatbot for business: FAQ
What is a WhatsApp chatbot for business?
A WhatsApp chatbot for business answers customer messages on your WhatsApp Business number automatically. Ours is an AI sales agent: it answers from your playbook, qualifies, books and hands off to your team.
Is the WhatsApp chatbot for business official and compliant?
Yes. We use the official WhatsApp Business platform and follow its business and commerce policies. Customers message you first, and promotional messages require their consent, in line with US rules like the FCC telemarketing guidance.
Can I keep using WhatsApp on my phone with the chatbot?
Your team keeps access to conversations and can take over any chat. We set up the right configuration for your number during onboarding.
Does the WhatsApp chatbot for business speak Spanish?
Yes. It replies in English or Spanish, depending on how the customer writes.
Can a WhatsApp chatbot for business book appointments?
Yes. It offers open times from Google Calendar and confirms the booking in the chat. See the AI appointment setter.
What does a WhatsApp chatbot for business cost?
It depends on message volume and integrations. We quote after a free lead audit. The same agent can also run your website chat and Instagram DM, as our AI sales agent for small business.
Turn your WhatsApp into a sales channel that never sleeps
Book a free lead audit. We'll review how your WhatsApp is answered today and what a WhatsApp chatbot for business would change.